Delivering donor-funded projects such as Skills4Work II depends on reliable internal operations: staff records and leave, travel and field missions, expense claims and advances, payments to vendors and participants, and the procurement of goods and services. Each of these must be approved by the right people, charged to the right project and budget line, and documented for donor reporting and audit.
Leaders International currently runs much of this work through a legacy intranet and manual follow-up by email and spreadsheets. Approvals are slow to trace, project spending and commitments are hard to see in real time, and the same information is often entered more than once. As the organization grows across several offices and projects, these limits increase the administrative burden on project and finance teams and the risk of errors in financial and donor reporting.
Against this backdrop, Leaders International seeks a qualified service provider to design, develop, deploy and support an integrated intranet and operations management platform. The platform will bring human resources, travel, finance approvals, project budgets and procurement into one system, with clear approval workflows, a full audit trail, and reporting by project, donor and budget line.
The assignment will focus on a practical, maintainable solution that Leaders International can own and operate after handover, built preferably on an established open-source or commercial platform and configured to Leaders International’s processes, rather than a solution that depends on the continued presence of the service provider for routine use.